Organizational process automation

What problem does this software solve?

Without automation, letters, purchases, and leave have no owner and later disputes have no document.

KGSM freezes automation on inboxes, deadlines, and decision history — not a packaged attendance suite.

Who is it for?

An operations or office lead whose requests still travel in chat and paper

Version-one capabilities

•Give every request an id and an owner.
•Put deadlines and delay reports in on day one.
•Split poster and approver roles.
•Keep a decision history for later disputes.
•Do not treat chat as an inbox.

Delivery stages

Freeze version one
One full workflow on paper: roles, documents, a measurable output.
Demo on live data
Managers and staff click the same document on real data — not a pretty mockup.
Handoff and code ownership
Role training, repo, backups, and a support contract — you are not locked in.

Technology

Laravel / MySQL / REST API

Approximate cost

Version-one cost depends on roles, integrations, and must-have reports. A single frozen workflow often starts in the tens of millions of tomans; multi-module work scales from there. Hosting, gateways, and monthly support are separate. KGSM writes scope before the contract so the build number does not flatter you.

Cost calculator

Full write-up

Organizational automation means every request has an id, an approval path, a due date, and a searchable archive.

Audience, risk, and how KGSM works

An operations or office lead whose requests still travel in chat and paper

Without automation, letters, purchases, and leave have no owner and later disputes have no document.

KGSM freezes automation on inboxes, deadlines, and decision history — not a packaged attendance suite.

What automation is

A role inbox, due-date alerts, and a decision history — not twenty dark menus. Version one closes one request path.

Give every request an id and an owner. A purchase approved in chat had no audit document.

Who it is for

Teams whose delays cost money and whose path has exceptions a package cannot hold.

A package that could not do dual sign-off sent letters back to paper. Put deadlines and delay reports in on day one.

Version one

Start, approve, close. Train clerk and manager in the same sprint.

Split poster and approver roles. Everyone was admin and the archive vanished after a clerk left.

What delivery taught us

Chat is not an inbox. “Everyone is admin” hides who changed a letter.

A purchase approved in chat had no audit document. Keep a decision history for later disputes.

Do not treat chat as an inbox. A package that could not do dual sign-off sent letters back to paper.

Implementation checklist

Give every request an id and an owner.
Put deadlines and delay reports in on day one.
Split poster and approver roles.
Keep a decision history for later disputes.
Do not treat chat as an inbox.

Field scenario 1

A purchase approved in chat had no audit document.

Give every request an id and an owner.

Field scenario 2

A package that could not do dual sign-off sent letters back to paper.

Put deadlines and delay reports in on day one.

Field scenario 3

Everyone was admin and the archive vanished after a clerk left.

Split poster and approver roles.

Approximate investment

Version-one cost depends on roles, integrations, and must-have reports. A single frozen workflow often starts in the tens of millions of tomans; multi-module work scales from there. Hosting, gateways, and monthly support are separate. KGSM writes scope before the contract so the build number does not flatter you.

FAQ

How is this different from a portal?

A portal is lists and operational roles. Automation is approval paths and deadlines. They often share one login, but we write the scopes separately.

Should we buy a packaged suite?

If your path is standard, yes. Daily exceptions usually make custom cheaper than fighting a license.

How long is version one?

Weeks to months after the process is drawn on paper and roles freeze.

Related KGSM pages

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Frequently asked questions

با پنل سازمانی چه فرقی دارد؟

پنل لیست و نقش عملیاتی است. اتوماسیون مسیر تأیید و مهلت است. خیلی وقت‌ها روی یک ورود ساخته می‌شوند اما محدوده جدا نوشته می‌شود.

نرم‌افزار آماده اتوماسیون نخریم؟

اگر مسیر شما استاندارد است بله. اگر دو استثناء در روز دارید، سفارشی معمولاً ارزان‌تر از سفارشی‌سازی لایسنس است.

نسخه اول چقدر طول می‌کشد؟

پس از کشیدن فرآیند روی کاغذ، چند هفته تا چند ماه. تاریخ بعد از قفل نقش‌ها اعلام می‌شود.

هزینه ساخت چقدر است؟

هزینه به نقش‌ها، اتصال‌ها و گزارش‌های نسخه اول بستگی دارد. عدد قطعی بعد از محدوده مکتوب اعلام می‌شود؛ می‌توانید از صفحه برآورد زمان و هزینه یک بازه صادقانه بگیرید.

زمان اجرا معمولاً چقدر است؟

پس از قفل گردش و نقش‌ها، نسخه اول معمولاً چند هفته تا چند ماه طول می‌کشد. تاریخ قطعی وقتی اتصال‌ها مشخص شد نوشته می‌شود.

مالک سورس و داده کیست؟

در قرارداد KGSM دسترسی مخزن، پشتیبان و خروج داده نوشته می‌شود تا بعد از تحویل قفل نباشید.

بعد از تحویل پشتیبانی دارید؟

بازه رفع باگ و نفر پاسخگو در قرارداد است. پاسخ عملیاتی معمولاً زیر ۲۴ ساعت است؛ نگهداری ماهانه جدا از ساخت برآورد می‌شود.

امنیت داده چگونه تأمین می‌شود؟

نقش و دسترسی از روز اول جدا می‌شود، پشتیبان با بازیابی تست می‌شود، و اتصال درگاه یا هسته بانکی روی همان سند می‌ماند نه روی فایل جدا.

نرم‌افزار آماده بخریم یا اختصاصی بسازیم؟

اگر فرآیند شما استاندارد بازار است بسته آماده ممکن است کافی باشد. قانون قیمت، شعبه یا تسویه خاص معمولاً قالب را زود می‌شکند؛ آن وقت نسخه اول اختصاصی پایدارتر است.

چطور برآورد زمان و هزینه بگیرم؟

فرم برآورد یک بازه می‌دهد. برای تحلیل رایگان محدوده نسخه اول، قیف شروع همکاری را پر کنید — این فرم جای پیش‌فاکتور نیست.

نسخه اول شامل چیست؟

یک گردش کامل: ثبت، تأیید، گزارش و نقش. ماژول دهم فاز بعد است و جدا برآورد می‌شود تا تاریخ شناور نشود.

The industry solution

The industry page writes the same workflow as a version-one solution.

Industry solution Custom software for factories

KGSM factory systems: stock, orders, and warehouse documents on one dataset. Version one is two workflows, not a full ERP on day one.

Full system write-up Industry solution Custom software for service companies

KGSM service-firm systems: slots or inbox, contracts, files, and settlement with roles — not a notebook and chat as source of truth.

Full system write-up Industry solution Clinic management software

KGSM clinic systems: appointments, patient files, till, and doctor reports with role access.

Full system write-up

Every project = a story

The challenge, the engineering solution, the stack, and the operational result

Project story Hamrah Bank Qard al-Hasan Fund Platform

Challenge Branches and institutions needed to replace paper-based fund operations with a unified, auditable system that meets banking security and regulatory standards without sacrificing usability.

Result Loan requests and installment schedules moved from a multi-day paper path to same-day posting in the fund panel. Managers pull Excel and repayment status from the same document — no branch phone chase...

Read the full story Project story Customer Club & Loyalty Platform

Challenge Organizations struggled with fragmented customer data and lacked a single tool to measure and improve loyalty program performance.

Result Points and redemptions no longer live in scattered files. Campaigns run off the same customer record, and management reads ROI from the panel report — not a spreadsheet sum.

Read the full story