A service firm — clinic, training, light contracting, support — reaches a system when coordination dies in a chat group. This page is not a national field-service platform; version one is one closable workflow.
Without an inbox and roles, a spoken promise becomes source of truth and service revenue disagrees with time spent.
KGSM builds a service system on slots or an inbox, contracts, and settlement with roles; version one is one team or one shift.
A service-firm manager running slots, contracts, job files, and settlement on paper and WhatsApp
Version-one scope. Modules not listed here wait and are estimated separately.
If you sell time (visit, session, class), a calendar and collision lock are version one. If work is a job (install, support, retainer), a status inbox is required — not an empty calendar. Do not promise both at once. Reception should not see the full finance file.
Minimum file: job note, attachment, status, owner. The contract must cap sessions or amount against logged work. Till or invoicing must hit the same record so revenue matches work. Insurance coding is in scope only if you use it now.
The manager wants closed jobs and revenue by service; the operator wants today’s queue. Do not mix those reports. Status notices prevent “where is my job?” calls. A customer-visible status is the portal page.
One full workflow on paper: roles, documents, a measurable output.
Managers and staff click the same document on real data — not a pretty mockup.
Role training, repo, backups, and a support contract — you are not locked in.
Laravel / MySQL / REST API
A first service-firm version (slots or inbox and invoicing for one team) often starts in the tens of millions of tomans. Extra branches, an app, and insurance are separate.
Cost calculatorEach system with its full service description — not a title-only card.
A CRM that matches your sales funnel: leads, follow-ups, contracts, and team reports.
Read moreInboxes, approvals, deadlines, and delay reports for the real company workflow — not a packaged attendance suite.
Read moreCustomer and staff portals with roles, orders, tracking, and reports — usable on day one.
Read moreWe write version-one scope. This form is not a contract.
The challenge, the engineering solution, the stack, and the operational result
Sometimes for a simple calendar. Contracts, files, and settlement usually need custom.
Slots or inbox, roles, a concise file, invoicing. App and insurance later.
If you sell visits, yes — see the clinic page. Project work needs an inbox, not only a calendar.
Buy a CRM when your process looks like everyone else’s. If sales and operations are specific, custom is cheaper over time.
Read articleIf approvals vanish in chat, the problem is not “software” — it is the lack of an inbox.
Read articleDraw the funnel on paper, require three fields, then build the software.
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